Effective Date:01/01/2021
Welcome to Equi-Paw (“we,” “our,” or “us”). Your privacy is important to us, and we are committed to protecting any personal information you provide while using our website, www.equi-paw.co.za (the “Website”). This Privacy Policy outlines how we collect, use, and protect your information.
1. Information We Collect
We may collect the following types of personal information when you interact with our Website:
- Personal Information: Name, email address, phone number, and shipping address when placing an order or contacting us.
- Payment Information: We do not store payment details; all transactions are processed securely through third-party payment providers.
- Website Usage Data: IP address, browser type, pages visited, and interaction with our Website through cookies and analytics tools.
2. How We Use Your Information
We use the collected information for the following purposes:
- To process and fulfill orders, including shipping and customer support.
- To personalize your experience and improve our Website.
- To send marketing communications, promotions, or updates (you may opt out at any time).
- To analyze Website traffic and enhance security.
3. Sharing of Information
We do not sell or rent your personal information. However, we may share data with:
- Service Providers: Third-party vendors that assist with order fulfillment, payment processing, and Website analytics.
- Legal Compliance: Authorities if required by law or to protect our rights.
4. Cookies and Tracking Technologies
We use cookies to enhance user experience and analyze Website performance. You can manage your cookie preferences through your browser settings.
5. Data Security
We implement industry-standard security measures to protect your personal information from unauthorized access, loss, or misuse.
6. Your Rights and Choices
You have the right to:
- Access, update, or request deletion of your personal data.
- Opt out of marketing communications.
- Disable cookies through browser settings.
7. Third-Party Links
Our Website may contain links to third-party sites. We are not responsible for their privacy policies or content.
8. Updates to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with the updated effective date.
9. Contact Us
For any questions regarding this Privacy Policy, please contact us at: Email: [Insert Email] Phone: [Insert Phone Number]
By using our Website, you consent to the terms of this Privacy Policy.